Frequently Asked Questions

Find answers to common questions about our BSL courses, Deaf Awareness training, and learning British Sign Language.

General Questions

Is this course right for me?

Absolutely! Our BSL Level 1 course is designed for complete beginners with no prior experience needed. Whether you're learning for work, family, or personal interest, we welcome everyone.

Do I need any prior experience with BSL?

No prior experience is required! Our courses are designed for complete beginners. We'll guide you through everything from basic signs to conversational skills.

What age groups do you teach?

We welcome learners of all ages! Our courses are suitable for children (age 7+), teenagers, and adults. We also offer specialized BSL for children programs.

Where are your classes held?

Our main BSL Level 1 course is held at St Thomas' Children's Centre in Boston. We also offer Deaf Awareness training at your location or online.

BSL Level 1 Course

How long is the course?

90 hours, split between face-to-face classes (Tuesdays, 5:30–8 pm from October to July) and online activities. The course runs for approximately 20-30 weeks part-time.

How will I learn?

With engaging videos, discussions, activities, and online resources on Canvas. No tech experience needed—we'll guide you through everything.

Do I need to take the exam?

Not necessarily! It's up to you. We assess your readiness, but you can choose to learn without sitting the exam.

What does the exam involve?

Three video-recorded conversations with your teacher, based on class topics. The first is internally marked; the others are sent for official grading.

What if I don't pass?

Don't worry — you can resit anytime (fees apply). We're here to support you throughout your learning journey.

What if I miss a class?

We'll upload new vocabulary and resources to Canvas. Please give us notice, and you'll stay on track!

Where can I practice?

Join Boston's vibrant Deaf club or team up with classmates outside of class. Private 1:1 sessions are also available!

Deaf Awareness Training

What is Deaf Awareness training?

Our Deaf Awareness sessions help businesses, schools, and community groups improve communication and inclusion. You'll gain insight into Deaf culture and learn practical strategies for accessible communication.

How long are the training sessions?

We offer flexible formats from 1 hour to half-day or full-day workshops, tailored to your organisation's needs.

Can training be delivered online?

Yes! We can deliver training in-person or online, depending on your preferences and requirements.

What will my team learn?

Your team will learn about Deaf culture, practical communication strategies, how to create inclusive environments, and basic BSL signs for workplace communication.

Enrollment & Payment

How do I pay?

Full course fees are due within 3 months of starting, including exam fees (refundable if you opt out of exams). Contact us if your employer is covering costs.

How can I contact my teacher?

Feel free to WhatsApp or email me. For face-to-face support, we can arrange via Access to Work Interpreter.

Can my employer pay for the course?

Yes! Many employers cover BSL training costs. Contact us to discuss arrangements for employer-funded courses.

What if I need to cancel?

Please contact us as soon as possible if you need to cancel. We'll work with you to find the best solution for your situation.

Do you offer payment plans?

We understand that course fees can be a significant investment. Contact us to discuss flexible payment options that work for you.

Still Have Questions?

Can't find the answer you're looking for? We're here to help! Get in touch with us and we'll be happy to answer any questions you have about our courses, training, or BSL in general.

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info@signstart.co.uk

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Ready to Start Your BSL Journey?

Join our community of learners and discover the beauty of British Sign Language. Whether you're learning for work, family, or personal interest, we're here to support you every step of the way.